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| Privacy Policy Dawson Moving & Storage Pty LtdThis privacy policy sets out how Dawson Moving & Storage Pty Ltd (Dawson) will treat Personal Information. It includes information on how Dawson collects, uses, discloses and keeps secure, individuals’ personal information. It also covers how Dawson makes the Personal Information it holds available for access to and correction by the individual. This policy has been drafted having regard to Dawson’s obligations under the Privacy Act 1988, including the National Privacy Principles. 1. COLLECTION 1.1 Dawson will only collect Personal Information where the information is necessary for Dawson to perform its functions or activities. In this context, “collect” means gather, acquire or obtain by any means, information in circumstances where the individual is identifiable or identified. 1.2 Dawson collects Personal Information primarily to supply customers with the products and services ordered from it, and secondarily for billing and account management and business planning purposes. 1.3 Dawson will notify individuals of the following matters before collection any Personal Information: · The main reason we are collecting the information (the primary purpose) · Other related uses or disclosures that we may make of the information (secondary purposes) · Our identity and how individuals may contact us, if this is not obvious · That individuals should contact us if they have any concerns about their personal information · The organizations or types of organizations to whom we usually disclose the personal information · Where applicable, any law that requires the personal information to be collected. 1.4 Where it is not practicable for Dawson to notify individuals of all of the collection information before the collection of personal information, Dawson will ensure that individuals are notified of the collection information as soon as possible after the collection. 1.5 Dawson will not collect sensitive information from individuals except with consent and only where it is necessary for Dawson to collect such information for an activity or function. 1.6 Dawson will not collect personal information secretly or in a underhanded way. 2. USE 2.1 Dawson will obtain an individual’s consent for use of non-sensitive personal information for secondary purposes at the time of collection, unless the use is a related secondary purpose, which would be within the relevant individual’s reasonable expectations. 2.2 Dawson uses personal information primarily for the purpose listed in 1.2 above. 2.3 Dawson will not use personal information for Direct Marketing purposes without the individual’s consent. 2.4 Dawson may use personal information to avoid an imminent threat to a person’s life or to public safety. It may also use personal information for reasons related to law enforcement or internal investigations into unlawful activities. 2.5 Dawson will not use personal information without taking reasonable steps to ensure that the information is accurate, complete and up to date. 3. DISCLOSURE 3.1 Dawson may disclose personal information to related or unrelated third parties is consent has been obtained from the individual. 3.2 Dawson may disclose personal information to related bodies corporate. Where information is disclosed to such a related body corporate, that related body corporate is bound by the original primary purpose for which the information was collected. 3.3 Dawson will take reasonable steps to ensure that its contracts with third parties include requirements for third parties to comply with the use and disclosure provisions of the Privacy Act. 3.4 Dawson may disclose personal information to law enforcement agencies, government agencies, courts or external advisers where permitted or required by law. 3.5 Dawson may disclose personal information to avoid an imminent threat to a person’s life or to public safety. 3.6 If a disclosure is not for primary purpose: is not for a related secondary purpose: or prior consent has not been obtained, Dawson will not disclose personal information otherwise than in accordance with the exceptions set out in 3.1 to 3.5 above. 3.7 Dawson does not sell or share its customer lists on a commercial basis with third parties. If it did, it would only do so if it had the consent of the individual involved. 4. INFORMATION QUALITY 4.1 Dawson will review, on a regular and ongoing basis, its collection and storage practices to ascertain how improvements to accuracy can be achieved. 4.2 Dawson will take steps to destroy or de-identify personal information after as short a time as possible and after a maximum of seven years, unless the law requires otherwise. 5. INFORMATION SECURITY 5.1 Dawson requires employees and contractors to perform their duties in a manner that is consistent with Dawson’s legal responsibilities in relation to privacy. 5.2 Dawson will take all reasonable steps to ensure that paper and electronic records containing personal information are stored in facilities that are only accessible by people within Dawson who have a genuine “need to know” as well as “right to know”. 5.3 Dawson will review, on a regular and ongoing basis, its information security practices to ascertain how ongoing responsibilities can be achieved and maintained. 6. ACCESS AND CORRECTION 6.1 Dawson will allow its records containing personal information to be accessed by the individual concerned in accordance with the Privacy Act. 6.2 Dawson will correct its records containing personal information as soon as practicable, at the request of the individual concerned in accordance with the Privacy Act. 6.3 Individuals wishing to lodge a request to access and/or correct their personal information should do so by contacting Dawson Moving And Storage at our office at 915 Stud Road Scoresby Victoria. 6.4 Dawson will not charge a fee for processing an access request unless the request is complex or is resource intensive. 7. OPENNESS 7.1 Dawson’s Privacy Officer will be the first point of contact about privacy issues. Individuals wishing to make an inquiry or complaint regarding privacy, should do so by contacting the Privacy Officer at Dawson Moving & Storage 915 Stud Road Scoresby Victoria. 7.2 Privacy complaints will be managed in accordance with the requirements of the Privacy Act. 8. ANONYMOUS TRANSACTIONS 8.1 Dawson will allow its customers to transact with it anonymously wherever that is reasonable and practicable. 8.2 Dawson will not make it mandatory for customers to provide personal information unless such personal information is necessary to answer an inquiry or provide a service. 9. TRANSFERRING PERSONAL INFORMATION OVERSEAS Dawson will take reasonable steps to limit the amount of personal information it sends to unrelated organizations overseas. 9.1 If personal information must be sent overseas by Dawson for sound business reasons, Dawson will require the overseas organization receiving the information to provide an undertaking that it will handle that information In accordance with the National Privacy Principles. 10. GLOSSARY Collection Information means the information outlined in 1.3 notified to individuals prior to, or as soon as practicable after, the collection of their personal information. Dawson means all companies in the Dawson group, including Dawson Moving & Storage Pty Ltd and Rhoades Management Services Pty Ltd. If you have any enquiries or wish to provide feed back about this policy or have any concerns about this policy or its implementation you may contact us by email, phone, facsimile or post at the following address(es): Contact: Privacy Manager Email: Address: 915 Stud Road Scoresby Victoria
3179Australia Telephone: +61 3 9763 0222 Facsimile: +61 3 9764 0183
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anne@dawsonmoving.com.au with
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